Contact Us
Whether you have a question about how we rank crypto casinos, want to flag something we've missed, or need to point us toward a factual correction, this is the right place. The editorial team at Bitcoin Casino reads every message and aims to respond within two business days.
What We Can Help With
We cover a focused set of topics on nmtchicago.org, and those are the areas where we're most useful. Here's a quick guide to the kinds of queries we're well placed to handle:
- Editorial questions — How a site was ranked, why a casino appears or doesn't appear in our listings, or how our scoring methodology works
- Factual corrections — If you've spotted an error in a bonus figure, a licensing detail, a coin listing, or any other specific claim, please let us know with as much detail as you can
- Responsible gambling concerns — If you or someone you know needs support, we encourage you to call the National Problem Gambling Helpline at 1-800-GAMBLER, available 24/7. You can also visit our Responsible Gambling page for further resources
- Site partnerships and business enquiries — We review affiliate and commercial relationships on a case-by-case basis; include as much detail as possible in your first message
- General crypto casino questions — If your question is about how Bitcoin casinos work, which coins are accepted, or what the legal landscape looks like for US players, our review pages may already have the answer
What We Can't Do
To keep expectations clear, there are a few things that fall outside what the team is able to help with:
- We are not affiliated with any casino's customer support team — account issues, withdrawal disputes, and bonus complaints need to go directly to the operator
- We cannot provide legal advice on your state's gambling laws or tax obligations; for those questions, consult a qualified attorney or tax professional
- We do not take operator payments in exchange for higher rankings or editorial coverage — so requests of that kind won't get very far
A Note on Our Independence
Bitcoin Casino earns revenue through affiliate relationships. When you follow a link to a casino and create an account, we may receive a commission from the operator. That commercial arrangement does not influence which sites we recommend, how we score them, or what limitations we disclose. Sites cannot buy their way up our rankings. If you believe a rating is wrong or a limitation has been buried, tell us — that kind of feedback helps us stay honest. You can read more about who we are on the About Us page.
Before You Write In
Some questions come up often enough that our existing pages already answer them. If you're wondering about the legal grey area around offshore crypto casinos for US players, which coins the top-rated sites accept, what wagering requirements look like in practice, or how no-KYC play actually works, there's a good chance the detail is already on the site. Taking a look first can save you the wait for a reply.
If your question is about the UK market specifically, our Non Gamstop Casinos UK section covers that audience separately.
For anything else, send your message through and the team will get back to you as soon as possible. We appreciate straightforward, specific messages — the more detail you include, the more useful our reply can be.
Bitcoin Casino is an independent comparison and review site. We do not operate a casino or accept bets. Gambling involves real financial risk. If gambling is causing problems for you or someone close to you, contact the National Problem Gambling Helpline: 1-800-GAMBLER. This site is intended for players aged 18 or 21 and over, depending on applicable state requirements. Please check your own state's laws before playing at any offshore casino.